Let customers speak for us
from 174 reviewsAbsolutely love my 6 Blue Dream Shrimp. They arrived alive. I spent the extra money to have them overnight shipped but they didn't make it to me overnight. They sat in a purolator warehouse for 4 days. Thankfully all was well when they did arrive. I'll be purchasing more Shrimp but I won't waste the extra cash on the overnight. Shame on purolator for not delivering on the weekends. It's been 2 weeks and everybody is doing well and happy. No babies yet but I'm sure it will happen. THANK YOU CHERRY SHRIMP CANADA!
All shrimp arrived happy and healthy! Delivery was delayed by Purolator, so shipping took a full week (BC to Ontario), but as of a day later all shrimp are alive.
10/10 came and they are alive and well. Packing was good with double bagging and thermal shield. Still, it’s not too cold yet up here. Took about 7days which is a bit long.
After reading some online forums with negative comments about cherry shrimp I was definitely very sceptical about what condition my shrimp would arrive in. I decided to order 4 snowball shrimp and took only 3 days to arrive and I was definitely impressed with the effort that went into packing the shrimp. The shrimps were double bagged in about a gallon of water that had lots of air and was quite roomy for the shrimps. Over top of the plastic bags was a thick layer of bubble wrap that seems to provide a good amount of insulation and protection and the rest of the box had shredded cardboard and recycled plastic for extra protection. The shrimp were calm inside the box and very energetic as soon as they came out of the box, no dead or weak shrimp anywhere. Needless to say I am very happy with my order and the price for shipping was definitely the best I have found.
3 of them didn't make it (shipping took 7 days), but it wasn't the sellers fault. The rest of them are all very healthy amd swimming around! It's less expensive buying from here including shipping and taxes than going at my local pet shop so I am very happy with the prices. A very wide range of colors as well! I hope they will do well in their new home!! 5 stars will buy again if need be.
Excellent colour on these shrimp. Very, very black. They look really good against vibrant greens. I imagine they would look good against light sand as well.
Came incredibly well packaged and arrived in perfect condition despite problems with courier.
Very impressed by packaging quality. I have bought from different online sellers before and they did not ship anywhere near as much water nor as thoroughly packaged.
Through no fault of Cherry Shrimp Canada, Purolator missed a connection and what should have been 1 day shipping turned into 5. All Shrimp arrived healthy and alive despite this and I credit the extra water used in shipping. I had expected to lose at least one shrimp due to the delay.
Beautiful colour. Good size. Active and fun to look for and watch. The order came quickly. Will order again.
All shrimp arrived healthy and active with a good variety of colours. Nicely packed as well and the freebies are an added plus. Great value and quality for the price. Thank you
Such pretty little guys I love them I’ve never seen shrimp like these before
My shrimps all arrived happy and healthy such beautiful colors they will be a great new addition to my tan!
Fun little shrimp, good at playing hide and seek, they either love their new tank or have been busy during the shipping, some of them already have eggs, great way to start a colony! Safe shipping with minimal loss
I recently ordered shrimp from cherryshrimpcanada.com, and I’m thrilled to say they all arrived alive and healthy! Many of them even have little yellow eggies, which is such a promising sign. They’re lively and seem to be adjusting well to their new tank.
One small suggestion for improvement, while the buying process was quick and smooth, the shipping could be a bit better. My package arrived quite cold, as it didn’t have any “Live Animal” labels or heating packs, which would have been nice given the chilly nights. I think adding a “Live” sticker or an option to include a heat pack would make a big difference.
That said, I really appreciate the free log and leaves that came with my order, such a nice touch, and a great value for the price! Overall, 10/10 experience, and I’ll definitely be ordering again. Highly recommend to fellow shrimp enthusiasts!
I love these guys! Arrived in Manitoba healthy and happy. Just getting them used to their new tank. You folks never let me down. I'm always impressed at how well they are packed.
No issues. All as expected. Received 20 snowballs of both sexes and some variance in age/size. A couple of the females were berried haven't dropped their eggs yet!
Widest Coverage in Canada
Unmatched DOA Guarantee in the Whole Industry
*Preorder Cancellations are subject to a 50% restocking fee. This is because we reserve our highly demanded and limited livestock on a first-come-first served basis.
We have years of experience shipping livestock across Canada. At Cherry Shrimp Canada, we recognize that ordering live aquatic life online can be a concern, especially when it comes to their safe arrival. We are proud to provide a comprehensive DOA guarantee that covers all customers across Canada, no matter how near or far.
Live Arrival Guarantee Based on Shipping Time
- 1 Transit Day --- 100% DOA Guarantee
- 2 Transit Days --- 100% DOA Guarantee
- 3 Transit Days --- 70% DOA Guarantee
- 4 Transit Days --- 30% DOA Guarantee
- 5 Transit Days+ --- 0% DOA Guarantee
Buying Livestock Online is Rewarding but has Risks and also Responsibilities:
To ensure the safe arrival of your livestock, please select a shipping option that minimizes transit time. Shorter delivery times significantly reduce the likelihood of issues during transit.
After your livestock arrives, it is your responsibility to acclimate them properly and ensure a smooth introduction to their new environment. We recommend using the drip acclimation method for approximately one hour and placing the livestock in a quarantine tank. Keep the new arrivals in quarantine for at least one week before moving them to your main tank. (Once the shipment has been delivered, all care responsibilities of the livestock transfer to the customer, and Cherry Shrimp Canada is no longer liable).
In the event of a DOA contact Info@CherryShrimpCanada.com within 2 hours of delivery, including a clear video of the unopened bag.
We will issue a credit equal to the value of the deceased livestock which you can use to order a replacement colony (this does not include shipping or taxes). Credits expire after 1 year.
- Dispatch Days: We ship livestock Monday to Saturday.
- Real-Time Tracking: Provided with all orders.
Packaging and Handling for Extreme Weather
With years of experience in the industry, our team ensures that each shrimp is handled with the utmost care. Livestock is carefully packed with insulated materials and oxygen-enriched water. Heat or cold packs are included as necessary to maintain optimal temperatures during transit.
Important Notice for New Arrivals
If your shrimps appear lifeless upon arrival, don't panic! It's common for shrimps to experience stress during transit, which may cause them to molt and shed their exoskeletons. In many cases, they are still alive and just adjusting to their new environment.
What to Do:
- Take a Video of the lifeless shrimps in the unopened bag to document the DOA (see above).
- Monitor the Shrimps for 48 Hours: Allow them time to acclimate in new fresh aquarium water and observe for any signs of movement or recovery.
Terms and Conditions
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Accurate Information: Please ensure your shipping address and contact details are correct.
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Preorder Cancellations are subject to a 50% restocking fee. This is because we reserve our highly demanded and limited livestock on a first-come-first served basis.
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Unclaimed/Delayed Packages: We are not responsible for packages not collected or received upon first delivery attempt or packages delayed/damaged by the third party mail service (Canada Post / UPS / Fedex). We reserve the right to substitute carriers based on the discretion of our shipping team. For example Canada Post Expediate may be replaced with Purolator Ground and/or Purolator Express may be replaced with Canada Post Xpresspost.