Let customers speak for us

from 141 reviews
Happy Customer!

Shrimp arrived healthy and alive, super fast service and shipping.

Terrance Turtle
Amano Shrimp
Amano Shrimp
EXCELLENT new shrimp babies ;-)

Received my latest order, again VERY IMPRESSED.

I did feel respected by there being a extra added because it's sometimes hard for every little shrimp to make a big trip and I did, in fact, have one arrive 'expired'. The others were in excellent health :-)

I am further EXTREMELY impressed with CherryShrimpCanada's customer service; I could not say enough about how good that part has been, even when I had an issue with my first order - absolutely stellar and caring. THAT SAYS A LOT, when you have an issue and a seller tries this hard to show caring and help.

I have now ordered multiple times and do not hesitate, HIGHLY RECOMMENDED. Thank you!! :-)

Debra K.
Painted Fire Red Shrimp
Painted Fire Red Shrimp
Living in a Blue Dream World!

This supplier has the absolute best customer service!

Robbie
Blue Dream Shrimp
Blue Dream Shrimp
Striking Specimen

These golden shrimp are an awesome stand out peice thanks to their neon stripes down their back my clients notice them instanlty before all the other colours.

Monique
Yellow Goldenback Shrimp
Yellow Goldenback Shrimp
Healthy Beautifull Vibrant

Amazing customer service, and beautiful shrimp

Molly M
Crystal Red Shrimp
Crystal Red Shrimp
Great service, healthy livestock.

I made a purchase for some CRS. They arrived in the mail within days, cherry shrimp Canada was super helpful and communicative. There were very few casualties but CSC gave me a credit for some replacements.

10/10 would buy again.

Michael
Crystal Red Shrimp
Crystal Red Shrimp
Absolutely satisfied

Thank you so much for a great experience

Tim Holodryzuk
Amano Shrimp
Amano Shrimp
Excellent stock and service

My order arrived on time and except for the delivery driver being dumb and leaving the shrimp on my door step in the freezing cold everything was perfect. As a result of the delivery persons error only one shrimp didn't last the first 24hrs. Cherryshrimpcanada gave me a credit for the fatality even tho I didn't ask for it and was willing to help me out with some specifics for the next order I am going to place. I would definitely recommend Cherryshrimpcanada to anyone else looking for fresh water shrimp.

Travis Kershaw
Crystal Red Shrimp
Crystal Red Shrimp
Red Rili Shrimp

Healthy, active and beautiful! . A great experience all around, highly recommend!

Harold Norman
Red Rili Shrimp
Red Rili Shrimp
Amazing

They are really amazing and they did took of my order very well. I highly recommend ordering from them. Cause I will definitely order again

Francis Carl Lingan
Snowball White Shrimp
Snowball White Shrimp
Houdini Shrimp

All arrived healthy looking and active. They disappeared into my aquarium plants and driftwood in less than a few minutes, and pop out once in a while. Wish they would stay out in the open more often but as long as they’re happy I guess 😂

Stephen
Amano Shrimp
Amano Shrimp
Young and Healthy

All arrived healthy looking and active. They were in shipping for several days from drop off to delivery, so was worried for a while. However, they were well packaged so no casualties :)

Stephen
Crystal Red Shrimp
Crystal Red Shrimp
Beautiful Skrimps!

Great color! Happy little shrimp! Drip acclimated and they all made it past their first week in the tank. So happy with them!

Sean Lesko
Sunkist Pumpkin Orange Shrimp
Sunkist Pumpkin Orange Shrimp
FABULOUS! My last order of blue shrimp was perfect!!!

I also appreciate very much the customer service and individual attention to any issue. Very impressed. Waiting to buy again :-)

Debra K.
Cherry Shrimp Canada
Cherry Shrimp Canada
Great Shrimp

Shrimp arrived in great condition and were packed very well. They are all hard at working keeping the tank clean. They were a nice size and quality.

Brandon Weinberger
Amano Shrimp
Amano Shrimp

Widest Coverage in Canada

Unmatched DOA Guarantee in the Whole Industry

We have years of experience shipping livestock across Canada. At Cherry Shrimp Canada, we recognize that ordering live aquatic life online can be a concern, especially when it comes to their safe arrival. We are proud to provide a comprehensive DOA guarantee that covers all customers across Canada, no matter how near or far.

Live Arrival Guarantee Based on Shipping Time

  • 1 Transit Day     ---  100% DOA Guarantee 
  • 2 Transit Days   ---  100% DOA Guarantee
  • 3 Transit Days   ---  70% DOA Guarantee
  • 4 Transit Days   ---  30% DOA Guarantee
  • 5 Transit Days+ --- 10% DOA Guarantee


Buying Livestock Online is Rewarding but has Risks and also Responsibilities:

To ensure the safe arrival of your livestock, please select a shipping option that minimizes transit time. Shorter delivery times significantly reduce the likelihood of issues during transit.

After your livestock arrives, it is your responsibility to acclimate them properly and ensure a smooth introduction to their new environment. We recommend using the drip acclimation method for approximately one hour and placing the livestock in a quarantine tank. Keep the new arrivals in quarantine for at least one week before moving them to your main tank. (Once the shipment has been delivered, all care responsibilities of the livestock transfer to the customer, and Cherry Shrimp Canada is no longer liable).

In the event of a DOA contact Info@CherryShrimpCanada.com within 2 hours of delivery, including a clear video of the unopened bag.

We will issue a credit equal to the value of the deceased livestock which you can use to order a replacement colony (this does not include shipping or taxes). Credits expire after 1 year. 

  • Dispatch Days: We ship livestock Monday to Saturday.
  • Real-Time Tracking: Provided with all orders.

Packaging and Handling for Extreme Weather

With years of experience in the industry, our team ensures that each shrimp is handled with the utmost care. Livestock is carefully packed with insulated materials and oxygen-enriched water. Heat or cold packs are included as necessary to maintain optimal temperatures during transit.

Important Notice for New Arrivals

If your shrimps appear lifeless upon arrival, don't panic! It's common for shrimps to experience stress during transit, which may cause them to molt and shed their exoskeletons. In many cases, they are still alive and just adjusting to their new environment.

What to Do:

  • Take a Video of the lifeless shrimps in the unopened bag to document the DOA (see above).
  • Monitor the Shrimps for 48 Hours: Allow them time to acclimate in new fresh aquarium water and observe for any signs of movement or recovery. 

Terms and Conditions

  • Accurate Information: Please ensure your shipping address and contact details are correct.

  • Unclaimed/Delayed Packages: We are not responsible for packages not collected or received upon first delivery attempt or packages delayed/damaged by the third party mail service (Canada Post / UPS / Fedex). We reserve the right to substitute carriers based on the discretion of our shipping team. For example Canada Post Expediate may be replaced with Purolator Ground and/or Purolator Express may be replaced with Canada Post Xpresspost.